Privacy Policy

Introduction

The Bible Society Australia (ABN 85 214 424 729), its related entities and business divisions (collectively, the BSA Group) respect and uphold your rights under the Australian Privacy Principles contained in the Privacy Act 1988 (Cwth) (Privacy Act) .

In this policy, personal information and sensitive information have the same meanings as under the Privacy Act.

This policy sets out the BSA Group commitment to you about information we may hold about you.

How do we collect and hold information?

The BSA Group will generally collect and hold information about you (whether personal information or sensitive information), obtained in person, via phone, print materials or digital platforms (including via cookies) from you or from others who provide the information to us.

What information do we collect and hold?

Personal information

The types of personal information we collect about you will be directly related to the specific purpose for which it has been collected. How much personal information you choose to disclose to us is completely up to you but limited information may limit our ability to provide you with the relevant product or service.

Personal information collected may include your name, date of birth, email address, phone number(s), street address and banking or payment card information and collection occurs when you engage with the BSA Group, including when you:

donate
purchase a product or register to attend an event
make an enquiry, provide feedback or make a complaint; or
apply for employment.

Sensitive information

BSA Group do not generally collect sensitive information unless it is relevant and would only do so with your prior consent.

Web (including statistical) information

When you visit BSA Group websites, the relevant site server by automated means – such as cookies – collects a range of data including: your server address and browser type – to enable us tailor the website to your interests and requirements;
the date, time and duration of your visit – to enable us to know the website’s busy times;
pages accessed, and documents downloaded – to inform us about popular and important documents.

You can change the privacy settings of your browser to refuse cookies or opt to be notified each time a cookie is sent to your computer.

What will we do with information we hold about you?

Use and disclosure of information

The BSA group will never disclose any sensitive information about you we hold unless we have your consent to do so.

We will only use and disclose your personal information for the purposes for which you provide it or related secondary purpose(s) which you would reasonably expect. This includes, for example:

providing the products and/or services you have requested from us
offering new products and/or services that may interest you
providing you with email newsletters to which you have specifically subscribed
responding to any enquiries, feedback or complaints made by you; and
assessing any application for employment with us.

We may disclose your personal information to:

other members of the BSA Group
contractors and third-party service providers engaged to supply our products and/or services
other entities or people for whom we have your consent to share information; and
government and legal authorities with whom we are obliged to share information.

By providing the BSA Group with your information, you consent to its disclosure to any recipient outside Australia. We take reasonable steps to ensure that your information is handled in accordance with the Privacy Act and our instructions.

We, or third parties engaged to act on our behalf, may contact you from time to time with marketing material about our products or services, where you have consented to this or where we believe you would reasonably expect us to do so. You may opt out of receiving this material at any time by taking the steps in any “unsubscribe” instructions we send to you or by contacting our Privacy Officer.

Security of information

BSA Group will take reasonable steps to protect your information from misuse, interference and loss, as well as unauthorised access, modification or disclosure.

This includes complying with the international Payment Card Information Data Security Standard, which covers the security of payment card systems and information.

Retention and destruction of personal and sensitive information

Where the BSA Group no longer needs your information for the purpose for which it was collected and we are not legally required to retain it, we will take reasonable steps to de-identify or destroy it.

Access to and correction of information

On request and subject to limited exceptions (under the Australian Privacy Principles) the BSA Group must provide you access to your information.

You may also request an amendment or correction of information we hold about you.

Requests must be in writing to the Privacy Officer.

The Privacy Officer will respond to you within a reasonable period after the request is made and, if agreed, give access in the manner requested, if it is reasonable and practicable to do so.

The BSA group may charge you for providing access to the information, dependent upon the recovery time, amount and nature of access required. The Privacy Officer will advise and agree with you any applicable charge prior to providing access.

Questions and feedback

If you have any questions or feedback about this policy or our commitments, please contact our Privacy Officer at:

Attention: Privacy Officer
Bible Society Australia
Level 23, 100 Miller St
North Sydney NSW 2060
Phone: 1300 242 537
Email: [email protected]

If your feedback is a complaint, the BSA Group will advise what (if any) action is considered appropriate or if we do not agree with you, we will provide reasons. If you remain unsatisfied you can contact the Office of the Australian Information Commissioner (www.oaic.com.au).

This policy is effective from 6 November 2017 but may be changed from time to time to maintain relevance and effectiveness.

Nothing in this policy can be construed to limit your rights under any contractual arrangements you may have with the BSA Group or any statutory rights you have under the Privacy Act or other applicable legislation.

Privacy Policy for Bible Society Australia's 2025 Supporter Survey

We’ve partnered with a independent research agency Jersey Road PR to help us carry out our 2025 Supporter Survey. The agency will collect and securely store your responses on our behalf, and then share the results with us. To ensure you know how your data will be handled, we’ve included the agency’s privacy policy below:

This privacy policy sets out how Jersey Road PR Limited obtains, holds, uses and discloses personal data and how we protect it.

Jersey Road PR is committed to only holding personal data that is accurate, adequate, relevant and not excessive.

This policy provides further details about how we do this, along with details on how to contact us if required.

Collection and Use of personal data
Jersey Road PR collects personal data for a small number of specific reasons, including;

1. 1. 1. 1. To enable us to perform our contractual responsibilities for support services and / or project delivery
        
        To enable us to provide quotations for services
        
        To enable us to process orders for our services
        
        To send informative and relative marketing messages about our services

Personal Data is processed in relation to bullet points 1, 2 and 3; “Processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract”.

In regard to bullet point 4, Personal Data is processed on the basis of legitimate interest for existing Jersey Road PR customers. A customer is defined as an organisation which has had a transaction with Jersey Road PR within the last 24 months. For any other organisations personal data will be processed on the basis of consent. On occasion Jersey Road PR will process personal data that is either shared, loaned or acquired from third party organisations. In these circumstances Jersey Road PR will ensure that the data can legitimately be shared / loaned / sold and use the appropriate basis for the processing of that data inline with any preferences made by the data subject.

In all cases you, as the data subject, have the right to opt out of receiving any marketing material from Jersey Road PR by either selecting the unsubscribe link in any marketing email received from Jersey Road PR or by emailing us at [email protected] and requesting to be opted-out of receiving any future marketing communications.

For us to be able to carry out the above-mentioned activities we may need to share your data with relevant third parties as follows:

- - - - To suppliers to enable us to process quotations for products and services
        
        To vendors to be able to raise support incidents and requests
        
        To third party support organisations where Jersey Road PR outsources elements of support or are acting on the customers behalf
        
        Marketing partners for the purpose of executing Jersey Road PR marketing campaigns

Please be assured that Jersey Road PR will never sell or lease personal data to third party organisations for direct marketing purposes.

The types of data Jersey Road PR may collect include:

1. 1. 1. 1. Personal details, including; name, job title, email, telephone number, social media identity and address. Usually the address will be your place of work, however occasionally Jersey Road PR may need to know of your home address if we are supporting you whilst you are working remotely.
        
        Information about your activities on our website(s) and about the device you use to access these, for instance your IP address and geographical location
        
        If you have applied for a job or volunteer with us, information necessary to process the application. This may include (employment history, relevant experience, criminal convictions or pending court cases that you may have)

Jersey Road PR will only collect relevant personal data that is required for us to provide you with our services. Normally this data will be obtained directly from you, although we may occasionally use third party marketing services. Where this is the case we will always ensure that the third party marketing agency hold the correct permissions for your data to be used for the intended purpose.

Retention and deletion policy
Jersey Road PR is committed to ensuring that your data is protected. In order to prevent unauthorised access Jersey Road PR has put in place appropriate physical and electronic security to keep your data safe.

Jersey Road PR will keep your data for an appropriate length of time to enable us to continue providing our services to you, or until such time you withdraw your consent (if consent is the basis for processing).

Changes to privacy policy
Any changes to this privacy policy will be published via Jersey Road PR’s website, www.jerseyroad.agency. It is recommended that you check our website regularly to view the latest privacy policy.

Your rights and access to your information
Your rights over the personal information that we hold about you are:

- - - - The right to access all of the information that we hold on you, free of charge
        
        The right to have all of your personal information erased, subject to certain exceptions
        
        The right to stop receiving marketing/newsletters upon request, as soon as reasonably possible

To exercise any of these rights, please write to Jersey Road PR, Suite 5, Level 3, 695 Burke Rd, Camberwell, Victoria 3124, Australia or email [email protected]

Aged under 16
If you are aged 16 or under‚ please get your parent/guardian's permission beforehand whenever you provide us with personal information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.

We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

- - - - whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
        
        if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
        
        We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the General Data Protection Act 2018. Free of charge. If you would like a copy of the information held on you please write to Jersey Road PR, Suite 5, Level 3, 695 Burke Rd, Camberwell, Victoria 3124, Australia.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.